Privacy Policy

Effective Date:

02/09/2026

2dor Gourmet Ice LLC, doing business as Mixology Ice (“Company,” “we,” “us,” or “our”), respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy describes how we collect, use, and share personal information when you visit or make a purchase from our website, https://www.mixologyice.com (“Website”).

1. Information We Collect

We may collect the following types of information from users:

a. Personal Information

When you make a purchase or contact us, we may collect:

  • - Name
  • - Email address
  • - Phone number
  • - Shipping/billing address
  • - Payment information (processed securely by third-party providers)

b. Non-Personal Information

We may also collect:

  • - IP address
  • - Browser type
  • - Device type
  • - Pages visited and time spent on the site
  • - Referring website

2. How We Use Your Information

We use the information we collect to:

  • - Process and fulfill orders
  • - Communicate with you about orders or customer service inquiries
  • - Improve and personalize your experience on our Website
  • - Send promotional emails (only if you opt-in)
  • - Maintain the security and performance of our Website

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share it with:

  • - Third-party service providers (e.g., payment processors, shipping partners, email services) strictly to perform services on our behalf.
  • - Legal authorities if required by law, court order, or to protect our legal rights.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • - Understand how users interact with our Website
  • - Save your preferences for future visits
  • - Enable basic site functionality

You can disable cookies through your browser settings, but some parts of the Website may not function properly without them.

5. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure. However, no internet transmission is ever 100% secure.

6. SMS/Text Messaging

If you opt in to receive SMS notifications from Mixology Ice, we may send you text messages regarding order reminders, payment alerts, and promotional offers.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services.

You can opt out of SMS messages at any time by replying STOP to any message. For help, reply HELP or contact us at sales@mixologyice.com. Message frequency varies. Message and data rates may apply.

7. Your Rights and Choices

Depending on your location (e.g., California, EU), you may have certain rights, including:

  • - Accessing the personal data we have about you
  • - Requesting correction or deletion of your data
  • - Opting out of marketing communications

To exercise these rights, please contact us at sales@mixologyice.com.

8. Children's Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Third-Party Links

Our Website may contain links to third-party sites (e.g., Instagram, Shopify, payment providers). We are not responsible for their privacy practices and encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the revised effective date. Continued use of the Website after any changes indicates your acceptance.

11. Contact Us

For questions or concerns about these Terms, please contact us at:

Email:

sales@mixologyice.com

Phone:

786-451-8420

Business Address:

5065 NW 74th ave unit #1, Miami, FL 33166